Welcome to Knox County Teachers Federal Credit Union
OUR BRANCH LOBBIES ARE CLOSING TEMPORARILY EFFECTIVE JULY 20th. SORRY FOR THE INCONVENIENCE AS WE REMAIN COMMITTED TO PROTECTING THE HEALTH AND SAFETY OF OUR MEMBERS AND EMPLOYEES. PLEASE CALL THE CREDIT UNION TO MAKE AN APPOINTMENT IF YOU NEED TO COME INSIDE FOR ANY REASON.
WE ARE CONSIDERING TEMPORARILY CLOSING ON SATURDAY UNTIL THE PANDEMIC IS OVER. PLEASE CONTINUE TO CHECK OUR WEBSITE FOR UPDATES AND CURRENT INFORMATION, OR PLEASE CALL (865)922-7481 BEFORE YOU TRAVEL TO THE BRANCH. THANK YOU FOR YOUR UNDERSTANDING.
COVID-19 Readiness
The health and safety of our staff and members is our primary concern. We are taking steps to minimize health risks to our staff and members by sanitizing our offices multiple times a day. We are actively monitoring the virus and following guidance from state and federal agencies including the Centers of Disease Control.
Please know we are here to serve our members to our fullest capability. If you or someone you know have been in contact with is suspected of having the coronavirus(COVID-19), we ask that you us the following:
-Online Banking (transfer money within accounts, make loan payments, apply for loans)
-Drive Thru (both locations) -Night drops (both locations)
-Phone (Staff will be here to help meet your needs) Main office 865-922-7481 West Office 865-691-8139
-Voice Response 1-888-894-6919
-ATM's (use our ATM at the main office or any Weigels or Pilot for no ATM fee)
As new information about COVID-19 emerges, we will let you know about how we will continue to operate safely and effectively.
Do you need to Check an account balance after normal business hours?
Call our voice response system at 1-888-894-6919 Enter your account # and then enter your PIN (last 4 if SSN)
Need to make a payment or have a question about your credit union Visa credit card?
Call Customer Service at 1-800-808-7230
To report a lost, stolen or fraudulent activity on a debit card, please call 1-833-337-6075.
Are you going out of the country or to New York?
If so, please call the office to request a travel exemption if you plan on using your credit union debit card.
Please Visit At One Of Our Two Convenient Locations
Locations: 6821 Maynardville Hwy. Knoxville, TN 37918, (922-7481)
9212 Kingston Pike Knoxville, TN 37922
Lobby and Drive-Thru Hours are Monday-Friday 9:00am-5:00pm
****The Kingston Pike office is closed for lunch from 1-2pm daily****
**The Maynardville Hwy office is open from 9:00am-12:00pm on Saturdays**
We hope to see you soon!
Experience the difference of credit union service. When you join KCTFCU, you're more than just a member--you are a member who is an owner of a co-operative. "Ownership has its benefits."
You can apply online for most of the loans we offer. This would include:
You can also apply for a loan at any of our 2 locations!
www.salliemae.com/smartoption/kctfcu
VERIFIED by VISA 
Verified by VISA protects your VISA card when shopping online. Its a free service already on your Knox County Teachers FCU credit card and your Instant Cash & Check debit card. All you have to do is activate it. Click here for an online demo, more information and to activate your cards.
PRODUCTS Offered at our North Branch.
-
ATM MACHINE
-
DRIVE-THRU
-
SAFE DEPOSIT BOXES
Can I see some ID with that?
Read the latest info on the Patriot Act, see how it affects you?
Better Business Bureau 
BBB reports provide information on over two million organizations. It is a good idea to check before you invest or give.
eZCard Info
Access your Visa account anytime, anywhere, 24 hours a day and 7 days a week.
Experience the difference of credit union service. When you join KCTFCU, you're more than just a member--you are a member who is an owner of a co-operative. "Ownership has its benefits."
Please Visit Us At One Of Our Two Convenient Locations
